FAQ's
Welcome to our FAQ page! We’re delighted to have you as part of the Decora Furnishings family.
Here you’ll find answers to some of the most common questions about our products, orders, and services.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you offer free shipping?
Yes! We provide free shipping on all orders over ₹10,000 within India.
How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery times vary by location but typically range between 5–10 business days.
Can I track my order?
Absolutely! Once your order ships, we’ll email you a tracking number so you can follow its journey.
What is your return policy?
We accept returns within 14 days of delivery on unused products in original condition. To start a return, please contact us at info@shopdecorafurnishings.com
Orders
Below are some of are common questions about orders
How can I place an order?
Simply browse our collections, add your chosen fabrics to your cart, and proceed to checkout.
Can I modify or cancel my order?
If your order hasn’t been processed yet, contact us quickly at info@shopdecorafurnishings.com or call +21 (0) 987654321. We’ll do our best to help.
Do you offer custom fabric orders?
Yes! Contact us with your requirements and our team will guide you through the options.
What payment methods do you accept?
We accept all major credit cards, debit cards, and secure online payment methods.
Products
Below are some common questions about our products
Are your fabrics suitable for upholstery?
Many of our fabrics are designed specifically for upholstery and heavy use. Check each product’s description for suitability.
How do I care for my fabrics?
We recommend gentle hand washing or dry cleaning for most fabrics. Detailed care instructions are included on each product page.
Do you offer fabric samples?
Yes! Order swatches directly on our product pages to see and feel the fabric before you buy.